Insurance and compensation

Non-operation charge (NOC)

If you have an accident with a rental car and if that car needs repair, you will be charged the following amount as a part of the compensation for the business during the repair period, regardless of the extent of damage, repair period, and whether you subscribed to the Anshin Compensation (exemption compensation) system:

Anshin Compensation

Anshin Compensation Wide

Question about Anshin Compensation System

Q

What is the Anshin Compensation System Wide?

A

Even if you subscribe to the Anshin Compensation (exemption compensation) System, you will have to pay 20,000 to 50,000 yen as the non-operation charge in the event of an accident.
By subscribing to the Anshin Compensation System Wide in addition to the Anshin Compensation (exemption compensation) System, you will be exempted from payment of NOC. In addition, you will also be exempted from payment of the cost for repairing a tire puncture or damage, which you would normally bear.
Moreover, you can use road services of a property insurance contract that J-net Rent a Car concludes.

• The application must be made before departure. You cannot subscribe or cancel the system in the middle of the rental period.
• If you have not subscribed to the Anshin Compensation (exemption compensation) System, you cannot subscribe to the Anshin Compensation System Wide.

Q

What will become of me if I have an accident?

A

Refer to “Payment in the event of an accident.”

Q

Are there cases where I have to pay for the exemption even if I subscribed to the Anshin Compensation (exemption compensation) System?

A

For more details, see “Accidents excluded from the subscription to the Anshin Compensation (exemption compensation) System and Anshin Compensation System Wide.”

Accidents excluded from compensation

In some cases, you may be excluded from the compensation system even if you subscribed to the Anshin Compensation (exemption compensation) System and Anshin Compensation System Wide in the event of an accident.
If the cause of the accident was the result of a serious traffic regulation violation like one of the following, you will have to pay the non-operation charge even if you subscribed to the Anshin Compensation System and Anshin Compensation System Wide.

• If it is proved that you had an accident because you were driving too fast, exceeding the speed limit
• If the cause of the accident was a stop sign violation
• If you had an accident because you overtook the preceding vehicle in a no-passing zone
• If the cause of the accident is a traffic regulation violation in a no-right turn zone or no-U turn zone
• If you ran a red light and had the accident
• If you had the accident because you were using on the cell phone while driving
• If the accessory baggage compartment of an aluminum van or if the accessory part of a special vehicle is damaged
• If the cause of the accident was not putting on tire chains even though a heavy snowfall warning was issued

Cases to which an insurance or compensation system does not apply

If you had an accident by driving as follows or in the following condition, you have to fully pay for any damage resulting from the accident:

• If you did not report the accident to the police nor to a J-net Rent a Car office
• If the accident occurred while a person other than the driver or assistant driver designated by the contract was driving
• If the accident occurred by extending the rental time without permission
• If you violate the rental contract (Terms and Conditions of Lease)
• In the case of drunk driving or driving without license
• If you made an out-of-court settlement with the other party concerned without the consent of J-net Rent a Car
• In the case of damage to the vehicle resulting from theft
• If you drove the vehicle overloaded
• If you drove on a place other than maintained, managed roads, such as the seashore, riverbed, or forest
• If the vehicle was used in a very bad manner and was, therefore, damaged or corroded and had to be repaired
• If you participated in a competition of some kind or if you used the vehicle to tow or push another vehicle
• If the rental car was damaged in an accident with the vehicle you possess, use, and manage
• If you damaged the rental car or signboard in the shop
• If the vehicle malfunctioned because of an operational error
• If the on-board equipment was damaged or lost (excluding damage stemming from an accident)
• If the vehicle was damaged by a tire chain, ski, or carrier
• If a tire wheel and wheel cap were lost (excluding damage or loss stemming from an accident)
• In the case of a serious traffic regulation violation
• In the case of an accident while not wearing the seat belt
• If the vehicle was damaged in an accident caused by vehicle mismanagement
• If you had an accident that fell under the exemption clause set forth in the rental contract of J-net Rent a Car

Payment in case of an accident

Payment you will have to make in case of an accident is as follows.
If you have an accident with the car you rented from J-net Rent a Car, the payment you will have to make is as follows:
Note that the details differ partially for the special vehicle class.

*1 If the cause of the accident was a violation of the contract or a serious traffic regulation violation, application of the Anshin Compensation (exemption compensation) System, even if a subscription is in effect, and any other insurance and compensation systems will be excluded.
*2 If you had two or more accidents during one rental period, the payment you have to make will naturally increase accordingly. In the case of a contract violation or serious traffic regulation violation, application of insurance and compensation systems will be excluded. If the accident exceeds the limit of compensation by J-net Rent a Car’s insurance and compensation systems, you will have to pay the full amount that exceeds the compensation limit in a lump sum.