Insurance/Compensation

Insurance/Compensation

We offer a compensation package that covers your costs in the event of an accident

Non-Operation Charge(NOC)

If involved in an accident and the vehicle needs to be repaired customers that cause such accidents are required to pay NOC for the period during which rental vehicles are out of action due to repairs.

*Non-operation charges(NOC) are charged even if enrolled in the Anshin Compensation (indemnity against liability) System.

Compensation SystemAll amounts exclude tax.

Standard Plan

Basic rental Charge
+0 yen
Third-Party
Damage
Property
Damage
Vehicle
Damage
Personal
Injury
Non-Operation
Charge(NOC)
Financial responsibility
when accidents occur
0 yen Waiver50,000 yen Waiver50,000 yen 0 yen If drivable20,000 yenORIf not drivable *50,000 yen Up to150,000 yen

*Cases that are violations of the Road Traffic Act are included in being unable to drive. (Examples : damage to tail lights, blinker lights, includes flying stones and safe driving.)

Anshin Compensation System

Basic rental Charge
+1,000 yen per pay

indemnity against liability

If you enroll in the Anshin Compensation System, J-NET Rent@Car will compensate for your costs relating to property damage compensation and vehicle damage compensation in the event of an accident thus reducing the financial burden on you.

Third-Party
Damage
Property
Damage
Vehicle
Damage
Personal
Injury
Non-Operation
Charge(NOC)
Financial responsibility
when accidents occur
0 yen 0 yen 0 yen 0 yen If drivable20,000 yenORIf not drivable *50,000 yen 20,000 yenOR50,000 yen

*Cases that are violations of the Road Traffic Act are included in being unable to drive. (Examples : damage to tail lights, blinker lights, includes flying stones and safe driving.)

Anshin Compensation System Extensive Coverage

Basic rental Charge
+2,000 yen per pay

Exempts customers from paying non-operation charges in the above Anshin Compensation (indemnity against liability) System. J-Net Rent@Car also compensates for expenses for repairing cracked glass due to flying stones, damage compensation, cost of repairing flat tires and tire damage, etc. that are usually paid by customers.

Third-Party
Damage
Property
Damage
Vehicle
Damage
Personal
Injury
Non-Operation
Charge(NOC)
Financial responsibility
when accidents occur
0 yen 0 yen 0 yen 0 yen 0 yen 0 yen

*Cases that are violations of the Road Traffic Act are included in being unable to drive. (Examples : damage to tail lights, blinker lights, includes flying stones and safe driving.)

Precautions regarding accidents

Case not Covered by Compensation

Customers must pay the full amount if accidents occur due to the following kinds of driving or situations.

  • Accidents not reported to both the police and the pick-up office
  • Accidents caused by a driver other than a driver or sub-driver stated on the rental agreement
  • Accidents during an unauthorized extension to the rental period
  • Other violations of rental terms and conditions
  • Setting with the other party without approval from J-net Rent-a-car
  • Driving off-road such as on sea shores, river beds or in forests (accidents not on maintained or managed roads)
  • Damage to a rental vehicle or sign, etc. at a sales office
  • Driving under the influence pf alcohol
  • Driving without a license
  • Vehicle damage due to theft
  • Driving when the number of passengers exceeds capacity
  • Repair expenses for damage or corrosion to the car body etc., resulting from poor usage
  • Malfuntion due to an operational mistake
  • Damage to the vehicle interior
  • Using the vehicle in test competitions or to tow or push other vehicles
  • Accidents with a vehicle, etc., owned, used or managed by the customer
  • Damage caused by tire chains or ski carriers, etc.
  • Damage to glass due top flying stones, flat tires, or burst or lost wheel caps, and emergency puncture repair kit fees*
  • Other accidents corresponding to exemptions prescribed in J-Net rent car’s rental terms and conditions

*Compensate by enrolling in Anshin Compensation System Extensive Coverage.

Case not Covered by Anshin Compensation (indemnity against liability) System or Anshin Compensation System Extensive Coverage even when eligible for compensation

If the following kinds of accidents occur due to serious traffic violations, you will be charged exemptions and non-operations charges, even if the Anshin Compensation System or Anshin Compensation System Extensive Coverage.

  • When causing accidents due to excessive speed and it was proven that the speed limit was exceeded
  • When causing accidents when crossing into overtaking-prohibited lane
  • When causing accidents due to ignoring a signal
  • When causing damage to the storage area of aluminum vans or the body of special vehicles
  • When causing accidents due to failing to temporarily stop
  • When causing accidents due to violations such as making prohibited right-turns or U-turns
  • When causing accidents due to using a mobile telephone while driving

Notes

  • All accidents, no matter how big or small the scratch or dent and no matter whether another party was involved are treated as accidents and must be reported to the police and the pick-up office at the time they occur.
  • Rental agreement shall terminate when an accident occurs. Cash refunds cannot be provided.
  • If malfunctions or accidents occur at night, please contact the support desk stated in the automobile inspection certificate file.
  • If a parking violation notice is affixed to your vehicle please report to the police station stated on the notice and pay appropriate fines.*
  • Customers not enrolled in Anshin Compensation System Extensive Coverage are responsible for:
    • Flat or burst tires, and damaged or lost wheel caps
    • Puncture repair kit fees
    • Damage to glass due to flying stones
  • Please return the vehicle with a full tank of fuel. Be sure to refill the tank with the appropriate type of fuel.

*Customers will be required to pay a penalty for illegal parking if unable to submit a payment notice or receipt, etc.

Roadside Service

All plans offer an Emergency Roadside Towage Service (wrecker, towage, transportation, etc. within a certain distance) and a Quick Repair Service (assistance with flat batteries, flat tires, out-of-gas, etc.) as part of our roadside service insurance policy.
*Ask a member of staff for more information.